Frequently Asked Questions – WV Smiles
Frequently Asked Questions about Simpson Dental in Charleston, WV
What are your business hours?
Our office hours are designed to accommodate busy schedules and provide convenient appointment times for our patients. We understand that finding time for dental care can be challenging, which is why we offer flexible scheduling options. Please call us directly at our main line to confirm current hours and discuss the best appointment times that work for your schedule, as hours may vary for holidays or special circumstances.
What dental insurance plans do you accept?
Our office is a non restricted provider so we work with a variety of insurance providers to make dental care accessible for our patients. Our team will explain your coverage before your appointment. We recommend calling our office to set up an appointment and to discuss any out-of-pocket costs you may have.
How much will my dental treatment cost?
Treatment costs vary depending on the specific procedures needed. We provide transparent pricing and will discuss all costs upfront before beginning any treatment. Our team can work with your insurance to maximize your benefits. We also offer various payment options to help make dental care affordable for our patients.
Do you accept new patients?
Yes, we welcome new patients to our practice and are committed to providing quality dental care for the entire family. New patient appointments typically include a comprehensive exam, cleaning, and X-rays as needed. Our team will review your dental history and discuss any concerns you may have. We recommend scheduling your first appointment in advance to ensure we can accommodate your preferred time.
What should I do in a dental emergency?
For dental emergencies during business hours, please call our office immediately, and we will do our best to see you the same day. Common dental emergencies include severe tooth pain, broken teeth, or dental trauma. If you experience a dental emergency after hours, please call our office and leave a message and you will get back to you during regular business hours. In cases of severe injury or uncontrolled bleeding, seek immediate medical attention at your nearest emergency room.
